Terms of service

Plain-English terms. The one that matters most is the resolution promise: codes you have printed keep resolving whatever happens to your subscription. It is written in below, where a promise belongs.

Updated 19 July 2026.

The service

2D Ready is operated by Loxima Limited (registered in England and Wales, company number 10039334). It lets businesses create GS1 Digital Link QR codes, point them at destinations they can change after printing, serve hosted product pages, and see aggregate scan analytics. By creating an account you agree to these terms on behalf of a business; the service is not offered to consumers.

Your account

Sign-in is by emailed link, so your email account is the key to your 2D Ready account — keep it secure, and remove team members who should no longer have access. You are responsible for what is done under your organisation's account.

The resolution promise

Every code you have printed keeps resolving exactly as you left it — to its last destination, or its hosted page — indefinitely, on every plan. If you downgrade, your subscription lapses, payment fails or you cancel, resolution continues: this is a published policy, not a grace period. Plan limits gate creating and editing codes, analytics depth and domain management; they never gate resolution.

Two honest boundaries. First, if you delete your account, its products and destinations are removed and its codes stop resolving — deletion is yours to do, and the dashboard warns you first; export your data before you do it. Second, we may stop resolving a code whose destination or hosted page is unlawful, deceptive or harmful (for example malware or phishing) — we protect the shelf, not abuse.

Plans and payment

Prices, plan limits and what each plan includes are listed at 2dready.com/pricing and shown at checkout. Payment is taken by Stripe, monthly or annually in advance. You can cancel any time from the billing portal: paid features continue to the end of the period you have paid for, and then your account moves to Free — with resolution continuing per the promise above. Prices may change with at least thirty days' notice; changes apply from your next renewal.

Your content and your codes

The destinations you point codes at, the hosted pages you compose and the product data you upload are yours and your responsibility — that includes having the right to use the GTINs you register, and making sure what a consumer lands on complies with the rules that apply to your product. You give us the licence needed to store, render and cache that content in order to serve it. We build the barcode, not the compliance programme: nothing in the service is legal, regulatory or labelling advice.

Acceptable use

Do not use the service for anything unlawful, deceptive or harmful; do not point codes at malware, phishing or content you have no right to distribute; do not probe, overload or interfere with the service or other accounts. We may suspend or close accounts that do, and acceptable-use removals are the one case where a printed code stops resolving while its account persists.

Availability and support

We run the service with reasonable skill and care on infrastructure designed so that scans are fast and resilient, but Free and Pro carry no uptime guarantee — if you need an SLA, that is what Enterprise contracts are for. Support is by email: hello@2dready.com.

Liability

Nothing in these terms excludes liability that cannot be excluded under English law, including for death or personal injury caused by negligence, or for fraud. Otherwise, we are not liable for indirect or consequential losses, loss of profits or loss of data, and our total liability in any twelve-month period is capped at the greater of £100 and the fees you paid us in that period.

Ending things

You can stop using the service and delete your account at any time from the dashboard. We may terminate for material breach of these terms. If we ever wind the service down, we will give account holders reasonable notice and the means to export their data.

General

We may update these terms; material changes will be notified to account holders by email at least thirty days before they take effect, and continuing to use the service after that accepts them. These terms are governed by the law of England and Wales, and its courts have exclusive jurisdiction. Last updated: 19 July 2026.